Shamsudin, N. S. M. S., A. A. F. R. Shamsudin, and N. Ismail. “Enhancing Citizen Satisfaction in Smart Government Services: : The Role of Perceived Ease of Use and Awareness in Malaysia”. Journal of Postgraduate Current Business Research , Vol. 10, no. 2, Oct. 2025, http://abrn.asia/ojs/index.php/jpcbr/article/view/194.