AMAD WAJID, Ilham Sentosa, and Sheikh M.Hizam. “An Analysis of Services Innovation Management: The Malaysian Telecommunication Industry”. Journal of Postgraduate Current Business Research 4, no. 3 (December 18, 2019). Accessed September 28, 2025. http://abrn.asia/ojs/index.php/jpcbr/article/view/54.